Shipping policy

Thank you for shopping with us at Blanks. 

As most of our products are made to order during limited pre-order campaigns, our shipping process is a little different from a traditional retail store.

 

PRE-ORDER PRODUCTION

Most products are sold during limited pre-order campaigns. 

Each campaign has its own opening and closing dates. Orders can only be placed while the campaign is active.

Production begins after the campaign closes - production takes approximately 3-4 weeks. Please allow up to 6 weeks from the campaign opening date for stock to be received and distributed.

Please note these timeframes are estimates and may change due to manufacturing or supplier delays. 

You can find more information on our Pre-Order Policy. 

 

SHIPPING
Once your order has been completed and quality checked, it will be carefully packed and dispatched. 

Shipping costs are included at checkout based on your delivery address.

Once your order has been shipped, you will receive a confirmation email with tracking details (where available). 

DELIVERY TIMEFRAMES

Delivery times begin once your order has been dispatched, not when your order is placed. 

Estimated delivery times may vary depending on your location and the courier service. 

Please note that courier delays, weather events, public holidays, customs processing (for international orders), and other unforeseen circumstances are outside of our

DELIVERY ADDRESS

Please ensure your shipping address is correct before completing your purchase.

Blanks is not responsible for orders delayed, lost or returned due to an incorrect or incomplete delivery address provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges apply to resend the parcel. 

LOST OR DAMAGED PARCELS

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number. 

We will work with the courier company to investigate and help resolve the issue. 

 

CONTACT US

If you have any questions about your order or shipping, please get in touch and we’ll be happy to help.